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Sonic Device Repair Accidental Damage Protection Plan | Manufacturer Warranty |
Accidental Damage, Student Mishaps, Spills, Cracks, Drops, Manufacturer Defect are all covered | Accidental Damage Voids Warranty, Only covers Manufacturer Defect |
Complimentary Shipping, Shipping Insurance, Next Day Pick Up | Shipping Fees Not Included |
Liquid Submersion Covered | Liquid Submersion Voids Warranty |
Power surge by lightning | Not Covered |
Discounted Used / Refurbished Replacement Option Available, Additional Accessories Available | Used /Refurbished Replacement Not Available |
Localized Repair locations, 6 Days a week Customer Support | Overseas Repair Center, International Support Agent |
Zero Deductible | Both on select terms |
No Deductible | Deductible |
Flexible Policy Term up to Four Years | Expires after 1 year |
What is Sonic Device Repair Accidental Damage Protection? Sonic Device Repair Accidental Damage Protection Plans are tailored to cover accidental damage to your school’s devices, providing comprehensive protection against a wide range of incidents. |
What does the Accidental Damage Protection cover? Our Accidental Damage Protection covers a variety of incidents including cracked screens, damage to bezels, frames, and housing, keyboard damage, drops, liquid exposure/submersion, software support, operating system failure, hard drive failure, and issues with webcams, disc drives, and microphones, as well as power failure. |
How does the Shipping and Repair process work? Shipping and Pick Up for repairs are provided at no extra cost. Simply contact your Sales Rep when a device needs repair, and each shipment includes insurance to protect against loss, theft, or damage during transit. |
Are there limitations on Claims? No, there are no limitations on the number of repairs for each device during the enrollment period. Manage your tech with confidence, knowing that student slip-ups are covered. |
What are the payment options available? You can customize your payment schedule based on semester, quarterly, or yearly budget. Our sales reps can create individualized payment plans, deposits, payment methods, and payment dates to suit your needs. |
How can I access the details of my policy? You can access all the details of your policy by visiting Sonic’s online asset tag management portal with the policy link provided upon enrollment. |
What additional benefits does Sonic Device Repair offer? Sonic Device Repair Accidental Damage Protection Plan Tracks Device Coverage by Serial Number. Sonic Device Repair Accidental Damage Protection Has No Deductible or Claim Limit or Disqualifies. Once Enrolled in Sonic Device Repair Accidental Damage Protection, Every Repair Outside of Battery Replacement or Device Replacement During the Enrollment Term is Covered. Sonic Device Repair Accidental Damage Protection Covers Each Device For Unlimited Repairs. |
How can I submit a claim with Sonic Device Repair? You can contact our office Monday – Saturday (10 AM – 7 PM EST) at 919-858-6036 or via email at [email protected]. You can submit a claim by visiting Sonic’s online asset tag management portal with the policy link provided upon enrollment. Feel free to schedule a meeting with us for further assistance. |
How do I get in contact with Sonic Repair? Visit our “Cantact Us” page, and we’ll be glad to assist you in resolving your issue. |